
GRIEVANCE MECHANISM PROCEDURE
1. RECEIPT OF GRIEVANCE
2. ACKNOWLEDGMENT & REGISTRATION
3. VERIFICATION OF GRIEVANCE, CATEGORIZATION & ASSESSMENT
4. RESPONSE & FEEDBACK
5. AGREEMENT & IMPLEMENTATION OF THE RESPONSE
6. CLOSURE
7. AUDIT AND REVIEW OF THE SYSTEM
8. FOLLOW-UP
Turkana is the 2nd largest county in Kenya 77,000 square kilometers. It is also the North-Western most county in Kenya and is known mostly for
its scenic landscapes and rich culture.
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