TURKANA COUNTY GRM LODGING FORM

GRIEVANCE MECHANISM PROCEDURE

1.       RECEIPT OF GRIEVANCE

2.       ACKNOWLEDGMENT & REGISTRATION

3.       VERIFICATION OF GRIEVANCE, CATEGORIZATION & ASSESSMENT

4.       RESPONSE & FEEDBACK

5.       AGREEMENT & IMPLEMENTATION OF THE RESPONSE

6.       CLOSURE

7.       AUDIT AND REVIEW OF THE SYSTEM

 

8.       FOLLOW-UP

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GRIEVANCE RECORDING DESK
If Other.......................................................................
Name
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Gender
Persons Living with Disabilty(PWLD)
Member of Vulnerable Group/Minority Group
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